Your 24/7 Support For Your Crypto Platform With 360° Data Driven Analytics

Explore our wide variety of Customer support packages tailored to your needs from outsourced customer support agent to team lead and QA analyst.

Our Services

Our customer support packages are designed to fit the unique needs of your crypto business.

01

Dedicated Package

Unlock exclusive access to all our premium services with our dedicated customer support package.
02

Shared Package

Achieve excellence on a budget with our flexible, shared customer support solutions.
03

Team Lead Package

Empower your internal team with our expert-led implementation for superior results.
04

QA Package

Optimize your customer service operations with our specialized QA support for internal teams.

Crypto Companies That We Empower

Our goal is to support and empower diverse companies in the crypto industry, enabling them to thrive and succeed in the evolving landspace of digital currencies.

Centralized Exchanges

Decentralized Exchanges

Metaverse

Stacking Platforms

GameFI

Wallets

Crypto Payment Processors

NFT Platforms

Coins & Tokens

Govt. Virtual Asset Regulators

Protocol Foundations

Crypto Event Organizers

Frequently Asked Questions

How do clients communicate with your team throughout the project lifecycle?

Clients communicate with our team through various channels, including email, phone calls, video conferences, and project management or CRM platforms like Asana or Slack. We ensure consistent communication and updates throughout the project lifecycle to keep clients informed about progress, milestones, and any potential issues.

What qualifications and experience do your team members possess?

Our team members possess diverse qualifications and extensive experience in their respective fields. We have professionals with backgrounds in customer service, crypto, technical support, sales, and various other domains.

How do you measure the long-term impact of your services on client success, beyond immediate outcomes?

We track client retention rates, customer satisfaction trends, and ongoing engagement post-project completion. This enables us to measure the lasting impact and continuous value our services provide

What security measures are in place to protect client information?

Protecting client information is a top priority for us. We employ industry-standard security measures such as encryption, firewalls, and access controls to safeguard sensitive data. Additionally, all team members are required to sign non-disclosure agreements (NDAs) to maintain confidentiality.

What measures do you have in place to ensure the quality of work delivered?

To ensure the quality of work delivered, we have robust (QA) quality assurance processes in place. This includes regular performance evaluations, peer reviews, and adherence to industry best practices. Additionally, we encourage client feedback at every stage of the project and use it to continuously improve our services.

Boost Your Crypto Potential with ACX International